Privacy Policy

Your privacy matters to us at supraenigmatora

Last updated: March 15, 2025

Information We Collect

At supraenigmatora, we collect information that helps us provide you with the best personal budgeting experience possible. The data we gather falls into several categories, each serving a specific purpose in delivering our financial management services.

Personal Information

Your name, email address, phone number, and mailing address when you create an account or contact us for support.

Financial Data

Budget categories, spending patterns, income information, and financial goals you set within our platform.

Usage Information

How you interact with our platform, including features used, time spent, and navigation patterns.

Technical Data

IP address, browser type, device information, and cookies that help us maintain platform security and functionality.

We collect this information through various means: directly from you when you provide it, automatically through your use of our services, and occasionally from third-party sources with your explicit consent. Every piece of data we collect serves a legitimate business purpose in helping you manage your finances more effectively.

How We Use Your Information

Your information powers the personalized budgeting experience that makes supraenigmatora effective. We use your data to create custom budget recommendations, track your financial progress, and provide insights that help you reach your financial goals.

Primary Uses of Your Data

We process your information to deliver core budgeting services, send you important account updates, provide customer support, and improve our platform based on user feedback and usage patterns.

Your financial data specifically helps us generate personalized spending insights, create budget forecasts, and alert you to potential overspending in specific categories. We analyze usage patterns to identify features that work well and areas where we can improve your experience.

Marketing communications are sent only with your explicit consent, and you can opt out at any time. We never sell your personal information to third parties, and we don't use your financial data for advertising purposes outside of our own platform improvements.

Data Sharing and Third Parties

We share your information only when necessary to provide our services or when required by law. Our approach to data sharing is conservative and always prioritizes your privacy and security.

  • Service Providers: We work with trusted companies that help us deliver our services, such as cloud hosting providers, payment processors, and customer support platforms. These partners are bound by strict confidentiality agreements.
  • Legal Requirements: We may disclose information when required by law, court order, or to protect our rights and the safety of our users.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, but only with the same privacy protections.
  • With Your Consent: We may share information with other parties when you explicitly give us permission to do so.

We do not sell, rent, or lease your personal information to third parties for their marketing purposes. Any data sharing is done with appropriate safeguards and only to the extent necessary for the stated purpose.

Your Privacy Rights

You have significant control over your personal information and how we use it. We've designed our systems to make it easy for you to exercise these rights and maintain control over your data.

Your Rights Include:

  • Access: Request a copy of all personal information we have about you
  • Correction: Update or correct any inaccurate information in your account
  • Deletion: Request that we delete your personal information, subject to legal and contractual obligations
  • Portability: Receive your data in a machine-readable format to transfer to another service
  • Restriction: Limit how we process your information in certain circumstances
  • Objection: Object to certain types of processing, particularly for marketing purposes

To exercise any of these rights, contact us at info@supraenigmatora.sbs or through your account settings. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests. There's no fee for most requests, though we may charge a reasonable fee for excessive or repetitive requests.

Data Security and Protection

Protecting your financial information is our top priority. We've implemented comprehensive security measures that meet or exceed industry standards for financial data protection.

Our Security Framework

Encryption

All data is encrypted both in transit and at rest using industry-standard AES-256 encryption protocols.

Access Controls

Strict employee access controls ensure only authorized personnel can access user data, and only when necessary.

Regular Audits

Independent security audits and penetration testing help us identify and address potential vulnerabilities.

Secure Infrastructure

Our systems are hosted on secure, SOC 2 certified cloud infrastructure with redundant backups and monitoring.

We also provide you with security tools including two-factor authentication, account activity monitoring, and immediate alerts for suspicious activity. While we implement robust security measures, we also encourage you to use strong passwords and keep your login credentials secure.

Data Retention and Deletion

We retain your information only as long as necessary to provide our services and comply with legal obligations. Our retention policies are designed to balance your privacy rights with our legitimate business needs.

Retention Periods

Account information is retained while your account is active and for up to 7 years after closure for legal compliance. Financial data is kept for 5 years after account closure, while usage analytics are anonymized after 2 years.

When you delete your account, we begin the deletion process immediately. Some information may be retained in backup systems for up to 90 days, but it becomes inaccessible for normal business operations. Certain information may be retained longer if required by law or legitimate business interests, such as fraud prevention.

You can request early deletion of your data by contacting us directly. We'll review your request and delete information where legally permissible, though some data may need to be retained for compliance purposes.

International Data Transfers

supraenigmatora operates primarily within Canada, but some of our service providers may process data in other countries. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy.

We use standard contractual clauses, adequacy decisions, and other approved transfer mechanisms to ensure your data receives the same level of protection regardless of where it's processed. All international transfers are documented and subject to our standard privacy and security requirements.

If you have concerns about international data transfers, please contact us to discuss your specific situation. We can provide additional information about where your data is processed and the safeguards in place.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. These small files help us remember your preferences, maintain your session, and understand how you use our services.

  • Essential Cookies: Required for basic platform functionality, including login sessions and security features
  • Preference Cookies: Remember your settings and customizations to provide a personalized experience
  • Analytics Cookies: Help us understand how users interact with our platform to improve functionality
  • Marketing Cookies: Used only with your consent to deliver relevant information about our services

You can control cookie settings through your browser, though disabling certain cookies may affect platform functionality. We don't use third-party advertising cookies, and our analytics are focused on improving your budgeting experience rather than building advertising profiles.

Children's Privacy

supraenigmatora is designed for adults managing their personal finances. We do not knowingly collect information from individuals under 18 years of age. If we become aware that we have collected information from a minor, we will delete it immediately.

Parents or guardians who believe their child has provided us with personal information should contact us immediately. We will work quickly to remove any such information from our systems and prevent future collection.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through your account email and provide a prominent notice on our platform.

We encourage you to review this policy regularly to stay informed about how we protect your information. The date at the top of this policy indicates when it was last updated. Continued use of our services after policy updates constitutes acceptance of the revised terms.

For major changes that significantly affect your rights or how we use your information, we may seek your explicit consent before implementing the changes.

Contact Us About Privacy

If you have questions about this privacy policy or how we handle your information, we're here to help.

Email: info@supraenigmatora.sbs

Phone: +1 (506) 627-1477

Address: 149 Hespeler Rd #1B, Cambridge, ON N1R 3G9, Canada

We typically respond to privacy inquiries within 2 business days and will work with you to address any concerns about your personal information.